Frequently Asked Questions
Everything you need to know about shopping with Unbed App.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I cancel or modify my order?
Orders can be modified or cancelled within 2 hours of placement. Please contact our support team immediately via the 'Help' section in the app.
Are the products on Unbed App authentic?
Absolutely. We partner directly with verified brands and authorized distributors to ensure that every item sold on our platform is 100% authentic.